# FAQ

Source: https://ipvolt.com/docs/faq
Markdown: https://ipvolt.com/docs/faq.md

[Home](https://ipvolt.com/index.md) / [Docs](https://ipvolt.com/docs.md) / [FAQ](https://ipvolt.com/docs/faq.md)

Section: Account
Updated: 2026-11-05
Author: ipvolt

Answers to common questions about ipvolt mobile proxies: residential availability, payments, renewals, city targeting, rotation and support.

## What is an ipvolt mobile proxy?

A dedicated device on a carrier network. You rent it for a day or for 30 days, connect over HTTP or SOCKS5, and rotate its IP on demand or on a schedule. Nobody else uses the device while you rent it.

## Do you have residential proxies?

Residential proxies are opening soon: household IPs, targeted by country and billed per GB. [Pricing](/pricing) shows the planned price and how to join the launch list.

## Which payment methods can I use?

Crypto, through our OxaPay checkout: Tether (USDT), USD Coin (USDC), Bitcoin (BTC), Ethereum (ETH), Solana (SOL) and more. Card payments are coming soon. See [Billing and renewals](/docs/billing).

## Does anything renew automatically?

No. A mobile rental ends with the period you chose, and you can renew it from the dashboard before it ends.

## Can I choose a city?

No. Mobile proxies are targeted by country and carrier. See [Locations and carriers](/docs/locations).

## Can I rotate the IP from my code?

Not today. Rotation and the rotation interval are controlled from the dashboard. See [IP rotation](/docs/rotation).

## HTTP or SOCKS5?

Use the HTTP port unless your tool only speaks SOCKS5; browsers need it for authentication. See [Endpoints and protocols](/docs/endpoints).

## How do I check that the proxy works?

Request an IP echo service through it, as in the [Quickstart](/docs/quickstart), and compare the result with the outgoing IP in your dashboard.

## What may I use it for?

Lawful use only, under the [Acceptable Use Policy](/acceptable-use). Rentals stopped for a breach are not refunded.

## How do I contact support?

Email hello@ipvolt.com. [Support](/support) explains what to include and how quickly we reply.

## More documentation

- Previous: [Billing and renewals](https://ipvolt.com/docs/billing.md)
- [All documentation](https://ipvolt.com/docs.md)